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Upon meeting Neal, it was very apparent he was a knowledgeable builder and understood his cost to build a home. That is not the case with many custom builders that we interviewed. We engaged them in June 2018, started construction in September 2018, and it was completed late March 2019. The project was ahead of schedule and under budget. Construction quality is outstanding and offers a high value.
Punch list and follow-up has been great. Working with Neal and his team Cindy, Elisha, Jason and Jeff has been a pleasure. They make the daunting building process very manageable.
We had a wonderful experience working with North Cove Builders. Before meeting the North Cove team, we were hesitant about the construction process because we were building a vacation house 3 hours from our home. From the very start, Neal and his team made us feel comfortable about the process. Each step was carefully organized and communicated, and the use of the Buildertrend program was very helpful. I’ve never seen a construction company as organized as North Cove. They provided consistent updates/pictures so we could see the progress. Everyone on his team was responsive and helpful, and we truly felt like we were receiving personalized attention.
We love our new house! We’ve received so many compliments on the work that Neal and his team did. We couldn’t be happier with the finished product and the experience overall. Thank you to Neal, Jason, Cindy, Ruth, and the entire team. I strongly recommend North Cove Builders for your construction needs.
We appreciated every member of the North Cove team and had a wonderful experience from start to finish. The team is well organized and communicates to the home owner every step along the way.
We were initially impressed by Neal's laid-back approach. We met him through the Grand Rapids Parade of Homes and appreciated that he let his work speak for itself. Going into the design phase of our home, we had some anxiety about where to even start and how to bring all the elements together to look like 'our home'. Cindy was wonderful at making the process as stress-free as possible coordinating details and meetings with the design teams. At any point in the process, we could reach out to Jason with any questions or concerns we had. He was great at keeping us informed and keeping the project on schedule.
At the end of the process, we were delivered a beautiful home on-time and on-budget. Thank you North Cove team for a wonderful building experience and a beautiful home!
We just moved into our new home that was built by Neal and his team. I could not have asked for any more out of a home builder. The quality of work and "standard" options rival that of other builder's upgrades. They stuck to a strict timeline and budget. Overall the honesty and professionalism of the North Cove team and all his sub-contractors was outstanding.
Special thanks to Cindy for helping my wife, and me with all the choices in colors and floors and all the other little decisions that need to be made. You really have and eye for flow, and the patience to try and figure out what each family wants. And Jason for putting up with the homeowner that want to know what is happening and for what reason, all the time. And thanks for the timely responses, even on a couple random Sundays.
My family and I recently made the move to Michigan from the Chicago land area. It was important for us to get feedback and recommendations from the friends and family we had already living in the Grand Rapids area, about who we should consider to have build our new home. North Cove Builders came highly recommended! After meeting with Neal, who took his time to thoroughly explain the process, and also gave us more information up front about pricing than other builders could, we knew that North Cove was going to be the right choice for us. Throughout the building process, Neal and his team were organized, fun to work with, and we appreciated their willingness to walk us through each step to be sure we were confident with our decisions. Our new home is perfect! Thanks North Cove!
My wife and I were looking for a new home but wanted to avoid building if possible. From the minute we stepped foot into this house, we knew we were home. We loved the floor plan, colors and amenities as well as the lot. From the beginning both Neal and Cindy were extremely friendly, helpful and professional regarding the details and process of buying a new home through North Cove Builders. They made it easy and stress free! Being that this is our first time purchasing a new home, my wife and I continue to be amazed at Neal and Cindy's responsiveness to any questions we have. We could not have asked for a better buying experience.
We had a wonderful time working with the crew at North Cove. Cindy made the process of making SO many choices for home design very easy and helped us to stay within our budget. Neal is a very kind and compassionate person and I would recommend this builder to anyone who is looking to build a new home that is high quality and made with integrity! 🙂
Neal helped us from the beginning in designing our home and is still active after our move-in, helping out to be sure that all final details are as we want them. We appreciated his knowledge, professionalism, and attention to detail - even as fussy as we are! He was flexible, accommodated our schedule to be able to meet with us as needed, and was easily accessible by phone, text, and email. Cindy had our interests at the forefront as we worked to select the options for our home. I felt like she had my back and helped me to get exactly what I wanted. The workmanship of our home is of a high quality with many wonderful details and features that I just didn't expect to be included! I love our beautiful new home and would certainly select Neal and North Cove Homes to build again. The work was timely and Cindy and Neal helped us to control an easy to understand and transparent budget - no surprises at all! Thanks for an exciting and enjoyable home building experience!
I have to start by saying, Neal and Cindy were very professional and accommodating during the process. This was a the first home my husband and I had built and I can't say enough great things about all the help they offered. We honestly can't say that there are any complaints, James and I were not to sure what to expect and North Cove exceeded our expectations by always making sure things were taken care of and done to our standards. We truly appreciate North Cove for making this as smooth as it could go. We are in Love with our New home!!
First off, I would like to thank you for all you've done. It's rare that you have a builder/owner (Neal) who is so personable and truly cares about his clients and their happiness. Neal and Cindy gave us guidance when we were indecisive, which we really appreciated. We love our home and so does everyone else who comes to visit. This was truly an incredible experience we will always remember. If you are looking to build, talk to North Cove Builders and you will quickly see why I am highly recommending them.